Privacy Policy
Privacy policy
This Privacy Policy outlines how Radioborn.com (referred to as the “Site” or “we”) collects, uses, and shares your Personal Information when you visit the Site or make purchases.
Gathering Personal Information
When you visit the Site, we collect information about your device and interactions, as well as necessary details for processing purchases. Additional information may be collected if you contact us for support. In this Privacy Policy, 'Personal Information' refers to any data that uniquely identifies an individual. Please see below for details on what Personal Information we collect and why.
Device Information
Examples of Personal Information collected: web browser version, IP address, time zone, cookies, viewed content, search terms, and interactions.
Purpose: To optimize Site performance and user experience.
Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with Shopify for processing.
Order Information
Personal Information collected: name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
Purpose: We use this information to fulfill our obligations to you, process payments, ship orders, provide invoices and order confirmations, communicate with you, screen orders for fraud, and send you relevant promotional materials based on your preferences.
Source: Provided directly by you.
Disclosure: Shared with Shopify and Printful for processing and fulfilment purposes.
Minors
Our Site is intended for individuals aged 18 and above. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us using the information below to request its deletion.
Sharing Personal Information
We share your Personal Information with service providers to assist in delivering our services and fulfilling our contractual obligations with you, as outlined earlier.
For instance:
- We utilize Shopify to operate our online store. Learn more about how Shopify handles your Personal Information here: Shopify Privacy Policy.
- We may disclose your Personal Information to comply with laws, respond to legal requests like subpoenas or search warrants, or protect our rights otherwise.
Using Personal Information
We use your Personal Information to provide our services to you, such as selling products, processing payments, fulfilling orders, and updating you on new products, services, and offers.
Cookies
Cookies are small pieces of data downloaded to your device when you visit our Site. They improve your browsing experience by remembering actions and preferences, such as login details and region selection. Cookies also help us understand how users interact with our website, optimizing your experience and service delivery.
We utilize these cookies to optimize your experience on our Site and to provide our services.
Changes
We may occasionally update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at radioborn.com@gmail.com
Simply browse our collection, select your preferred size and color, add the item to your cart, and proceed to checkout. Follow the instructions to enter your shipping details and payment information to complete your purchase.
We accept major credit and debit cards (Visa, MasterCard, American Express), Apple Pay, and other secure payment options displayed at checkout.
We process orders quickly, but if you need to make a change, please contact us within 24 hours of placing your order.
We currently ship our products in the USA and Canada. Shipping rates and estimated delivery times will be calculated at checkout.
Standard shipping takes approximately 5-10 business days for domestic orders and 7-15 business days for international orders. For more information, read our shipping policy page.
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package in real time.
We offer a 30-day return policy. If you are not satisfied with your purchase, you may return or exchange it within 30 days, provided the item is unworn, unwashed, and in its original packaging.
For returns, please email us at radioborn.com@gmail.com to initiate the process. We will provide further instructions.
Our t-shirts and hoodies are available in sizes S, M, L, XL, XXL, and XXXL. Please refer to our size guide for detailed measurements.
Check our size chart available on each product page.
Our t-shirts are made from 100% premium cotton, and our hoodies are crafted from a high-quality cotton-polyester blend for ultimate comfort and durability.
We recommend washing your garments in cold water, inside out, on a gentle cycle and tumble drying on low or air drying for longevity.
Yes, we offer customization. For more information, email us at radioborn.com@gmail.com.
You can reach us via email at radioborn.com@gmail.com or through our Contact Us page. Our support team will try to reach out to you as soon as possible.