Return & Exchange Policy
We accept exchanges and returns within 30 days of purchase for items in like-new condition, unworn and with return shipping at the buyer's expense. Please email us to confirm your return shipment. Digital Products, Gift Cards, and Custom Orders are final sale.
For returns, please email us at radioborn.com@gmail.com to initiate the process. If your return is approved, we will provide you with instructions on where and how to send your package. Please note that we cannot accept returns without prior authorization.
Feel free to reach out to us at radioborn.com@gmail.com for any questions regarding returns.
Damages and Issues
Upon receiving your order, please inspect it promptly. If you find any defects, damages, or if you have received the wrong item, please contact us immediately. We will assess the issue and ensure it is resolved.
Exchanges
For a quick exchange, return the item you have. Once the return is approved, simply purchase the new item separately.
Refunds
Once we receive and inspect your return, we'll notify you about its approval status. If approved, you'll receive a refund to your original payment method, minus shipping costs and a restocking fee of $5 or 10%, whichever is greater. Please note that banks or credit card companies may require additional time to process the refund.
Simply browse our collection, select your preferred size and color, add the item to your cart, and proceed to checkout. Follow the instructions to enter your shipping details and payment information to complete your purchase.
We accept major credit and debit cards (Visa, MasterCard, American Express), Apple Pay, and other secure payment options displayed at checkout.
We process orders quickly, but if you need to make a change, please contact us within 24 hours of placing your order.
We currently ship our products in the USA and Canada. Shipping rates and estimated delivery times will be calculated at checkout.
Standard shipping takes approximately 5-10 business days for domestic orders and 7-15 business days for international orders. For more information, read our shipping policy page.
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package in real time.
We offer a 30-day return policy. If you are not satisfied with your purchase, you may return or exchange it within 30 days, provided the item is unworn, unwashed, and in its original packaging.
For returns, please email us at radioborn.com@gmail.com to initiate the process. We will provide further instructions.
Our t-shirts and hoodies are available in sizes S, M, L, XL, XXL, and XXXL. Please refer to our size guide for detailed measurements.
Check our size chart available on each product page.
Our t-shirts are made from 100% premium cotton, and our hoodies are crafted from a high-quality cotton-polyester blend for ultimate comfort and durability.
We recommend washing your garments in cold water, inside out, on a gentle cycle and tumble drying on low or air drying for longevity.
Yes, we offer customization. For more information, email us at radioborn.com@gmail.com.
You can reach us via email at radioborn.com@gmail.com or through our Contact Us page. Our support team will try to reach out to you as soon as possible.